E&K Academia

Location: Hong Kong

Reports To: Chief Executive Officer (CEO)

Position Type: Full-Time, Executive Level

Purpose of the Role:

The Chief Operating Officer (COO) is responsible for overseeing and optimizing the daily operations of E&K Academia and associated network of Schools, a leading educational organization dedicated to providing high-quality learning experiences and outcomes. The COO will ensure operational efficiency, scalability, and alignment with the organization’s standards, policies, and strategic goals. This role will directly contribute to the delivery of educational programs, administrative functions, and overall operational excellence, ensuring that all resources, processes, and systems work cohesively to advance the organization's mission.

Key Responsibilities:

1. Operational Leadership & Strategy
   • Develop, implement, and oversee operational strategies that ensure effective and efficient execution of the organization’s vision and strategic objectives across the group.
   • Work closely with the CEO and executive leadership team to support the organization’s broader strategy and strategic objectives such as setting up new schools in identified markets/locations based on standards and budget agreed.
   • Lead the planning, execution, and evaluation of operational initiatives that enhance the student and stakeholder experience.
2. Standards, Compliance & Quality Assurance
   • Ensure the group’s operations is compliant with relevant laws, local and national regulations, and accreditation standards in all areas.
   • Set up E&K Academia suite of policies that define standards for the Group and network of Schools’ full compliance.
   • Partner with all functions to proactively identify and mitigate risks in all areas. Inspections and audits are in place to identify gap of knowledge/skills, to identify risks and best practices inform training needs/programmes.
   • Manage internal and external audits, assessments, and reporting to maintain transparency and operational integrity.
   • Actively follow up on actions completed/pending to eradicate major operational risks and secure operational excellence.
3. Process Optimization & Efficiency
   • Continuously assess and improve internal processes to maximize operational efficiency across all areas of the organization (e.g., procurement, constructions, school operations, administration, facilities etc).
   • Implement best practices for operational systems, ensuring smooth workflows, efficient collaboration across departments, minimal redundancy, and cost-effective resource allocation, for both OPEX and CAPEX management.
   • Use data-driven insights to identify areas of improvement and implement scalable solutions.
   • Drive the adoption and integration of technology to improve operational efficiency, enhance the learning experience, and support organizational growth.
   • Collaborate with the IT department to ensure that systems, software, and digital tools are optimized for seamless functionality across all departments.
4. Leadership & Team Development
   • Lead and mentor a high-performing operations team, setting clear goals, providing guidance, and fostering a culture of accountability and excellence.
   • Oversee recruitment, training, and professional development to ensure that staff possess the skills and expertise necessary to drive operational success.
   • Cultivate a collaborative and inclusive work environment that promotes teamwork, innovation, and continuous learning.
5. Collaboration & Stakeholder Engagement
   • Work closely with department heads across the group and network of schools, and other key stakeholders to ensure operational goals are aligned with educational priorities.
   • Foster strong relationships with external partners, vendors, and contractors to ensure that the organization has access to the necessary resources and expertise.
   • Represent the operational interests of the organization in meetings with the Board of Directors, senior leadership, and key external stakeholders.

Qualifications:

• Education:
  • A Master’s degree in Architecture, built environment disciplines, Business Administration (MBA), or a related field is required. An advanced degree in a relevant discipline is a plus.
• Experience:
  • At least 15 years of progressive leadership experience in an operations-focused role, preferably within the education, or related sectors.
  • Proven track record of managing large-scale operations, campus planning and developments, and driving operational efficiency is a must.
  • Experience in project management, resource allocation, and process improvement in an educational context.
  • Strong understanding of the educational sector, including emerging trends, regulatory requirements, and best practices.
• Skills & Competencies:
  • Excellent leadership, communication, and interpersonal skills with the ability to engage stakeholders at all levels.
  • Exceptional problem-solving and analytical skills, with a demonstrated ability to identify issues and implement effective solutions.
  • Expertise in process design, project management, and operational systems.
  • Strong financial management skills, including budgeting, forecasting, and resource allocation.
  • Proficiency in data analysis and use of technology for operational management.
  • Ability to work effectively in a fast-paced, evolving environment and manage multiple priorities simultaneously.
• Personal Attributes:
  • A results-driven and proactive leader with a commitment to continuous improvement and operational excellence.
  • Ability to work collaboratively and foster a positive and inclusive work culture.
  • High level of integrity and ethical standards in managing operational activities.
  • Passion for education and a deep understanding of how effective operational management contributes to positive educational outcomes.

This role is an exciting opportunity for a visionary leader who is passionate about transforming education, driving innovation, and making a lasting impact on learners, educators, and communities. If you are ready to take the helm of a thriving educational organization, we encourage you to apply.